Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
About the Hotel
Grand Hyatt Playa Del Carmen Resort is situated in Centro, near the vibrant 5th Avenue and the beautiful Caribbean coastline. The hotel's design features elements inspired by the local cenotes and incorporates natural textures and light. It is recognized for its AAA's excellence standards, offering quality amenities, extraordinary services, and superior surroundings. Guests can enjoy a full spectrum of relaxation and adventure just steps from the turquoise waters.
Location
Grand Hyatt Playa Del Carmen Resort is just a short walk from attractions like the Church of Guadalupe and Quinta Alegria Shopping Mall. The ADO bus station is approximately 10 minutes away for those looking to explore the Riviera Maya. The property includes a corridor, El Paseo, that connects guests to the pools and the beach, enhancing accessibility to both relaxation and local exploration.
Rooms
The resort offers a variety of spacious accommodations, including rooms and suites with sea views and balconies. Each room features modern amenities such as air conditioning, a minibar, and cable TV. Guests who upgrade to the Grand Club enjoy additional perks, including a private lounge, daily breakfast, and evening hors d'oeuvres. Bathrooms are equipped with double sinks and rain showers for added comfort.
Eat & Drink
Dining at the Grand Hyatt includes unique concepts like Sushi 'n' Raw Seafood Bar and La Cocina, which highlight local flavors. Guests can choose from various restaurants serving international cuisine and steak specialties, with an emphasis on fresh, local ingredients. The all-inclusive dining experience features unlimited food and selected beverages for guests craving culinary variety.
Leisure & Business
The resort features three oceanfront outdoor pools and a full-service spa designed to resemble a cenote, offering massages and wellness treatments. Business travelers can take advantage of a multi-purpose ballroom and fifteen meeting rooms, complete with indoor and outdoor pre-function areas. Additional amenities include a fitness center, water sports facilities, and a games room.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Cycling
- Table tennis
- Yoga class
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
I absolutely loved my stay at this hotel! The location is simply stunning, right on the water with a view that took my breath away, and being so close to the Gulf of Mexico was a dream. The service was top-notch, with staff who were not only friendly but really focused on making sure my stay was the best it could be. The only downside was that they didn't do much to address our complaints, but overall, it was a fantastic experience.
I had an amazing stay at this hotel! The location is unbeatable, right in the heart of the town and overlooking the beautiful ocean. The rooms were stunning with balconies offering breathtaking views, but the dining options were a bit underwhelming. The service was exceptional, and the facilities were top-notch. Overall, a great value for the experience.
The hotel offers a stunning view of the Gulf of Mexico right from the rooms, featuring a king bed with amazing design. The service is dedicated to providing the best possible experience, although more effort could be put into addressing guests' complaints. The location is perfect, situated on the beach of the Riviera Maya coast and close to various attractions, although the noise from nearby clubs can be bothersome at night. The dining experience is unforgettable with good quality local dishes. The facilities are well-maintained and offer a range of services for guests.
My stay at the hotel was truly delightful. The rooms were spacious and modern, offering a nice view of the garden. The staff went above and beyond, making my experience truly memorable. However, the price for some services seemed a bit high. Overall, a great value for money.
I had an amazing stay at this hotel! The location is perfect, right on a beautiful sandy beach with a fun town just around the corner. The rooms were comfortable, and the staff was so friendly and focused on ensuring the best service. The dining experience with unforgettable views was a highlight. However, there were some minor complaints about service efforts and the price range.
The hotel offers amazing views of the Gulf of Mexico and features a nice, well-designed room with a comfortable King bed. The service is top-notch with staff making gallant efforts to address any requests, although there could be more attention to handling complaints. The location is superb, right at the beach and near the center. The dining experience is memorable with good quality options at the Grill. Overall, a luxurious stay with a few improvement areas noted.
I loved my stay at this hotel! The location is amazing, right on the water with stunning views, and the room had a comfortable king bed with a gorgeous view. The hotel staff are so friendly and always happy to help with any request, making my stay even more enjoyable. The on-site dining at the Grill was fantastic with unforgettable views and memorable goodies. The only downside was that the water prevented us from swimming in the ocean, but overall a great experience.
Next best alternative
Chase Suite Hotel Rocky Point Tampa
The Palms Hotel
The Source Hotel
Ashland Hills Hotel & Suites
Oryx Airport Hotel -Transit Only
The Clyde Hotel
Hotel Artemide
Grand Pacific Palisades Resort
Chancellor Hotel On Union Square
Hollywood Historic Hotel
La Quinta By Wyndham Duluth
Best Western Durango Inn & Suites